Team Meeting
Section 3 notes/hints to be scanned by Carter
discussed use cases
e-mail Trevor regarding Use Case description numbering system
GenerateReports
- specify reports for one CSR
- number of calls
- dates of the calls
- total number of time spent for all calls
- satisfaction level (rating from 1-5)
- post final version of your documents up on Saturday and post a message to
notify everyone
- Meeting to be held Tuesday Feb. 8
- room to be announced
- font and format decided to maintain consistency
- arial font