Team Meeting

Section 3 notes/hints to be scanned by Carter

discussed use cases

e-mail Trevor regarding Use Case description numbering system


GenerateReports
- specify reports for one CSR
- number of calls
- dates of the calls
- total number of time spent for all calls
- satisfaction level (rating from 1-5)


- post final version of your documents up on Saturday and post a message to notify everyone

- Meeting to be held Tuesday Feb. 8
- room to be announced

- font and format decided to maintain consistency
- arial font